To download the latest and compatible webcam or IR camera drivers for your HP, Dell, Lenovo, etc is extremely necessary to make the camera work in sign-in Hello. Therefore this article would teach you how to deal with this Microsoft Hello issues for Windows 10.ĥ: Use SFC and DISM Solution 1: Update Camera Drivers After signing in with the PIN password, they find their camera works fine with other programs and software, but not in Windows Hello. Many Surface users complained that when they log on to Windows 10 with the facial recognition or fingerprint ID, it would prompt them that Could not turn on camera, sign in with PIN. The “hello” cannot start or wake up camera is one of the Microsoft out of work error. As per the reports from users, Windows Hello not working is not uncommon on Windows 10.
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